Refund Policy

Refund Policy

We understand that plans change. Here's how refunds are handled at Stay Royal:

1. Cancellation by Guest:

Full Refund: If cancelled 7 or more days before check-in.

50% Refund: If cancelled 3–6 days before check-in.

No Refund: If cancelled within 48 hours of check-in.

Note: Processing fees (e.g., payment gateway charges) are non-refundable.

2. Cancellation by Host or Stay Royal:

In rare cases where the host cancels due to unforeseen reasons:

A full refund will be issued.

We will assist you in finding alternative accommodation, subject to availability.

3. Refund Method:

Refunds will be processed to the original payment method within 5–10 business days. For any refund-related queries, please contact: royalstaybnbofficial@gmail.com

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